CPP40307: Certificate IV in Property Services (Real Estate) - Agency-Principal Relationships - Real Estate Assignment Help

Assignment Task:

Task:

The following outlines the requirements of your final assessment for:

§ CPPDSM4005A Establish and build client-agency relationships
§ CPPDSM4009B Interpret legislation to complete agency work
§ CPPDSM4015B Minimise agency and consumer risk
§ CPPDSM4056A Manage conflict and disputes in the property industry.
You are required to complete all tasks to demonstrate competency in these units.

Question 1
a) List three clients of an agency.

b) List three ways in which you can assist with maintaining effective client–agency relationships.

ASSESSMENT TASK 1

Question 2
a) List four communication barriers that can impact on building and maintaining effective relationships with clients.

b) Explain what is meant by ‘communicating in a culturally appropriate way’. Provide two examples of culturally appropriate communication.

c) Identify two culturally diverse groups within your local community. For example, you may live in an area with a high Asian or African population. Discuss the key communication practices of your chosen cultural group.

ASSESSMENT TASK 1

Question 3
Provide a definition of ‘ethical behaviour’.

Question 4
a) List three strategies you can use to develop client loyalty.

b) List two things that can be included in a loyalty program.

Question 1
Identify and list the legislation relating to the following aspects of property management:. Your answer may include Commonwealth legislation and/or legislation from your State/Territory as applicable.
§ anti-discrimination and equal employment opportunity

Question 2
a) List legislative and industry requirements that regulate ethics and standard of conduct in property management in your State/Territory.

b) Where would you find the ethical conduct requirements for real estate that relate to your State or Territory?

c) Accessing the ethical conduct document you have identified in (b) above, briefly describe in one to two sentences what the requirements are for the following:
§ Knowledge of the law

Question 3
a) Identify and list the legislation relating to consumer protection in regard to lease of property that relates to your State or Territory.

b) What is the purpose of the consumer protection legislation?

c) What impact does the legislation have on contracts?

Assessment Task 2: Lease property
Project 1 – Benchmark report

What you need to do:
In this project you will undertake research and report on the processes for leasing a property and benchmark these activities against best practice.
 

What you will need:

§ Research materials such as books, internet, magazines, workplace documentation etc.
§ Access to policies and procedures from a real estate workplace

Assessment Task 1: Short answer questions
Question 1
a) What are the two main types of reports that can be prepared on the condition of a property?

b) What are the requirements in the relevant tenancies Act for your state or territory for the provision of condition reports?

Question 2
What is the impact of multiple alterations and renovations on the market value of a mid-Victorian style house in Carlton, Victoria?

Question 3
a) List the stages of the building construction process.

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