Highlights
Task:
To demonstrate competency in this unit, a person must access a published real estate industry prosecution where consumer protection requirements were breached and develop a report that includes:
Use the templates provided to document the process and return them with any supporting evidence to your assessor.
You (the learner) to access and interpret ethical practice in real estate.
Mr. Smith is a real estate agent of the Stark Real Estate Agency. A complaint has been received from a tenant that Mr. Smith has inspected the rented property as an annual property inspection without informing the tenant prior to inspection. You have been given a job to formulate a report incorporating the details of the unethical behaviour and codes of practice related to the annual property inspection. Explain the impact of this unethical behaviour on the agency. Review ethical standards of the agency regarding the property inspection and recommend improvements. You are advised to write efficient communication strategies for the complaint resolution process. List the sources of specialist advice that can be sought in this regard. Submit this report for final assessment.
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