CPPREP4002 Ethical Practice in Real Estate Report Writing - Management Assignment Help

Assignment Task

Task

You’re working for Azure Beach Realty Group (ABRG) as a Sales Representative. ABRG is a small to medium-sized agency operating in Azure Beach NSW and surrounding areas. Its operations include residential property management and sales. ABRG also has a small portfolio of commercial and industrial properties. Real estate operations are conducted under the one roof where the property managers and sales staff can interact.

The ABRG Licensee, Sarah Hampden, has discussed a case with the team where a real estate agency was in breach of several provisions of an act (Hinton & Ors v Commissioner for Fair Trading [2006] NSWADT 257]. Sarah wants to ensure that all staff members are acting ethically in their real estate activities so that a similar situation won’t happen at ABRG. She’s asked you to complete the following report.

Part 1: Ethical practice in real estate :

The real estate industry has strict guidelines, regulations and legislation that clearly set out the professional and ethical standards required of real estate personnel.

1) a. Ethical Requirements for agents working in NSW, are legislated by: (complete the sentence below)

    b. Identify five behaviours that would be considered unethical in Real Estate Practice.

2. Using the legislation you identified in question 1, select the correct rule/rules for each of the statements/areas below. Provide an example situation and explain how it applies to ethical practice.

3. Explain why you must apply ethical conduct requirements in your personal decision making.

4. Explain three consequence an agent may face by not applying ethical requirements in their decision making

5. Identify the federal agency and legislation that covers ethical conduct by agents. Analyse the legislation and select three sections that apply to the ethical conduct of agents. 

6. Examine and interpret the sections of consumer law provided and explain the risks and impact  of a breach or fraudulent activity would have on the following areas:

7. Explain how the following documents can assist in the risk management of unethical practices.

8. Examine the Tenancy Privacy requirements on the Office of the Australian Information Commissioner (OAIC) website and describe the ethical standards an agent must apply when dealing with matters of privacy and confidentiality.

9. Explain the ethical requirements for the secure storage of client information in an agency. 

10. a) Explain the process that would be followed to address inconsistencies between what is required by legislation and what is being done by the agency and/or agent.

10. b) Explain strategies you could use to respond to both two concerns and two discrepancies between how the agency conducts themselves and the real estate standards for ethical practice and application of legislation.

11.Identify the sources and experts an agent could contact if they needed assistance/advice concerning legal or ethical matters?

12.Identify and describe two communication strategies the agency could implement to clearly demonstrate their clients consumer rights and responsibilities when dealing with the agency.

13.You are required to demonstrate that you can adhere to ethical communication practice, read the following scenarios and select/give the response that an agent should give the client.

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