CSE2ISD : Information Systems Development - Craft Collective Case Study - Computer Science Assignment Help

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Case Study – Craft Collective 

Craft Collective is a group of co-operative artists and makers who distribute and sell their creative  products via a website and at regional market stalls. The website hosts an online catalogue and  ordering system, as well as information about the individual artists and makers, and upcoming  events, such as exhibitions of artists’ work. The operations of the non-profit co-operative are  mostly performed by volunteers, and are funded by membership fees and commission on sales.  Contributing artists and makers pay an annual membership fee of $200 and 20% commission on  sales. These funds are utilised to pay for the website services, market stall overheads, event costs,  and accounting services. 

Long-term members are nominated through a consensus decision making process to take on the  role of “lead volunteers”. Lead volunteers manage contributor memberships, market stalls, and  events. They deal directly with the website service provider, the accountant and financial services,  market stall organisers, and event venue owners. Artists and makers, their friends, family and  community enthusiasts perform other voluntary duties, including: 

• Market stall cash and credit card sales and setup/pack-down 

• Manually updating online inventory after market stalls 

• Delivering or organising delivery services for online orders 

Accounts for individual contributing artists/makers and other volunteers are setup on the website  by lead volunteers, who lodge a request with the web service provider. Once setup, contributors  can utilise their accounts to maintain their artist/maker profile, to add or remove their products to  the online catalogue and inventory system, and to respond to online orders or queries. The online  system notifies the artists and makers via email when an order or query is received. Lead volunteers  are also notified so as to arrange for other volunteers to fulfil orders when an artist/maker is  unavailable. Other volunteers utilise their accounts to fulfil online orders and manually update the  online inventory following market stall sales. 

Online customers may view products associated with individual artists and makers, or by other  categories, such as paintings, prints, sculptures, photographs, clothing, accessories, etc. The online  store utilises the typical shopping cart and checkout model, and has facilities for payment via credit  card or PayPal. When an online purchase is confirmed and payment details are validated, the  inventory system is automatically updated and email notifications are sent to the appropriate  artists/makers and lead volunteers. 

Weekly sales reports are generated by the online sales service and emailed to lead volunteers, who  combine these with market stall sales figures. The funds, less commission, are then distributed to  the artists and makers for the products sold. Every quarter (year), these sales records, along with  bank statements, are sent to the accountant, who handles the organisations financial affairs (with  the tax office etc.). The lead volunteers also present monthly sales reports to the members.

Craft Collective are continuously expanding, with more artists and makers signing up from further  afield. They see the need to increase their capacity and generally improve their existing system.  As a first step they require a systems analyst’s consultation. 

 

Your Tasks: 

You need to analyse (as a preliminary to designing) an information system for Craft Collective using the OO methodology. You tasks encompass the following steps: 

I. Requirements Gathering  

1. Create an owner’s view for the system that you can show it to stakeholders for feedback. You  can make any reasonable assumptions if the case is not clearly mentioned in some areas. 

2. Identify the users of the system. List these under subheadings for business and IS users.  

II. Domain Analysis  

3. Write domain definitions and, from there, proceed to establish the domain scope for the  system and each subsystem. The following table provides a template for your answer.

 

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