Customer Relationship Management Assignment

Assignment Task

1. Sign up functions-Customer and Vendor(otp system required for either phone number or e-mail)

2. Log In functions-Customer and Vendor

3. Dashboard functions-Customer and Vendor

4. Feedback sent only to admin in the footer

5. Ordering system:

Customer goes to a subcategory and clicks and enters a page filled with the businesses registered under that category business information provides details such as business name, details and availability entered during vendor sign These businesses also have a review option and an order option-when clicked on order they will be provided with a form where they can enter their name, phone number and requirement which goes to the vendor's dashboard in the new order's section where the vendor may accept or reject the order-if accepted it goes to the existing orders in the dashboard and confirmation along with the vendor's phone number is sent to the customer on their dashboard under existing orders-if rejected the notification will go to the customer's dashboard under existing orders Variable-If not possible along with the confirmation then the phone number of the vendor can be displayed initially with business details.

6. Filtering system:

Inside subcategories where business lists are given filters are given to the customers filters are weekend availability delivery availability locations in Bangalore and rating given optional.

7. Search System-Searching by the business names or services provided.

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