Customer Satisfaction in Indian Retail Banking-Summer Project

Assignment Task

Introduction

Page Numbers should be centered at the bottom of each page, starting from Introduction chapter onwards.

For Contents, Abstract, List of Abbreviations, List of figures, and list of tables – the page numbers should be in the format And centered at the bottom of the page.

No need of tools

Simple percentage analysis and chart ca be used

Review of literature can be collected with the help of Google scholar or can refer journal from the library.

Minimum reviews should be collected and arranged in an alphabetic order. Reviews should be after 2018 dated. ( Eg:)

It should be arranged in

Mandal, P. C., & Bhattacharya, S. (2013) has pointed out the Customer satisfaction is imperative for the long-term success of any organization. More the competition, higher was the necessity to keep the customers satisfied. The findings included the concepts generated which would determine the dimensions which might affect customer satisfaction.

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