Customer Service - Leading brand - Gearing Ratios - Liquidity - Case Study

Assessment Task:

Customer Service - Leading brand - Gearing Ratios - Liquidity - Case Study

Background and Business    

Woolworths is one of the largest companies in Australia with more than 3200 stores located between Australia and New Zealand, including its auxiliary companies (Big W, Endeavor Drinks and Hotels). It is positioned as the second largest company by revenue, according to the company's annual report, its leading position has been achieved thanks to its mission of delivering the best in quality of products and services to its customers. Since 1924, with the opening of its first store in Sydney, they have provided their facilities within the area of food and customer service under different modalities, managing to expand and be recognized as a leading brand in the Australian and New Zealand market.

1. Has Year 1 been better than Year 2 for the company?
2. Where you invest
3. Will the company succeed in the future

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