Debtfree Management Services Ltd Case Study - Management Assignment Help

Assignment Task:

1. Introduction 
Debtfree Management Services Ltd is a well-established company which is specialized in providing administrative services to the main clients in South Africa. However, given that the company has recently experienced a high rate of absenteeism, the need for carrying out this study is therefore required. Entitled as ‘assessing reward system and its impact on employee motivation at Debtfree Management Services Ltd,’ this research aims at determining the extent to which the reward system of the company motivate the employees. According to Astron Solutions, the reasons attributed to a high rate of employee absenteeism is strongly related to the working environment. Another research, herein, Gagné (2009:580), underlined that high rate of employee absenteeism is due to the lack of incentives. Besides, Milne (2007:31) at their proclaimed that high rate of employee absenteeism is because the employees do not appreciate their job profile. Taking different reasons into consideration, this research proposal provides different aspects in view of carrying out this study. 

2. Research Context: Background 
Conforming to the research paper of Güngör (2011:1511), the reward management system is conceived as the core function of the human resource discipline. From the study, it is noted that the reward management system is known to have various major impacts on the capabilities of organizations to retain and to motivate the potential employees. Güngör (2011:1511) further added that the reward management system entails the practices, processes as well as the policies to  rewards the employees based on their contribution and their abilities. The reward management system is progressed within the strategies, policies and the reward philosophy of the organizations which comprise agreements in the form of structures and practices that provides proper levels and types of benefits and pay. The results and the main findings of Güngör (2011:1518) revealed that there is a positive relationship between the reward system and extrinsic motivation. However, from the study it is also noted that intrinsic motivation is not affected by monetary compensation, but it is influenced by the promotion opportunities which are provided to the employees. 
The research paper of Gagné (2009:580) also investigated about the effects of rewards of the intrinsic motivation of the employees. Following the analysis and the results, the study reveals that verbal rewards, herein, positive feedback has a positive influence on the intrinsic motivation of the employees. In contrast, Gagné (2009:580) also highlighted that tangible rewards, herein, money is conceived to be detrimental to the intrinsic motivation. To that effect, Gagné (2009:580) concluded 
his study by mentioning that recognition is thus more likely to encourage intrinsic motivation compared to monetary and other tangible rewards. In accordance with an article from Cutting Edge, praising the employees for their work and performance leads to greater performance and tangible rewards enhance the motivate of employees. However, it is also sustained that rewards can also have negative effects on the motivation of the employees. In this strand, from the article, it is comprehended that the rewards should carefully be arranged so as to enhance the level of motivation and performance of the employees. 
 

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