Demonstrate Effective Communication & Collaboration Skills - Accounting Assignment Help

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Activity 1-1: Trust Makes a Difference Learning outcomes associated with this activity

• Demonstrate effective communication & collaboration skills in a variety of formal and informal business contexts

• Demonstrate an embedded ethical approach in the application of technical knowledge and professional skills In March 2019, Chartered Accountants Australia and New Zealand (CA ANZ) released a paper entitled The Future of Trust. In this activity you will recognise the critical importance of developing and maintaining trusting relationships. You will also focus on the ‘why’ behind trust, and the importance of effective communication, professional skills, and courage in building and maintaining trust. Access the ‘Trust Makes a Difference’ course available to you on myLearning and undertake the following modules:

• Explore your views on trust. • Trust decisions scenarios. These two modules form part of the five modules delivered through recorded webinars as part of CA ANZ’s ‘Trust Makes a Difference’ CPD course. Required After completing the two modules as directed above:

Discuss each of the following five questions – your responses should involve reflection of your professional experience, but do not need to be lengthy.

1. When meeting with a client or stakeholder for the first time, are there certain things that you say or do specifically to gain their trust?

2. What do you look for when deciding whether or not to trust a new client or stakeholder?

3. How can you maintain trust in relationships once it has been established?

4. Reflect on a time when you, or someone that you know, lost a client's or stakeholder’s trust. What was done to rebuild it?

5. What can Chartered Accountants do to maintain trust when external factors (such as royal commissions, data breaches etc) impact our profession? Additional resources (optional) Within the ‘Trust Makes a Difference’ course on myLearning, there are also podcasts (and their transcripts) available to enable you to listen to interviews with Chartered Accountants about what they do to earn and keep trust, how trust influences the way they work, external factors affecting trust today, and how these factors will impact trust in the future. These will be very insightful for you when navigating the challenges and opportunities that come with being a Chartered Accountant.

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