Highlights
Question 1
The following graph shows different governance elements that relate to business strategy.
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Illustrate how two (2) of these elements apply to IT companies and influence business and IT/IS outcomes.
Question 2
The following graph reflects the need to balance the demand and supply components when developing a digital strategy.
Demonstrate the importance of delivering information technology services and systems that align with business operations and strategy by using Apple as an example.
Question 3
Organisations often reduce their costs by contracting external companies to deliver the IT support services they require.
a. Distinguish two (2) types of risks associated with outsourcing and demonstrate how organisations could reduce those risk when selecting an outsourcing partner.
b. Using an example, demonstrate how organisations could manage their outsourcing relationships to ensure the sought benefits are being delivered?
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