Highlights
a) The starting situation of Top Travel SL company is that there is a lack of coordination and motivation among the department after the New Social Media Manager left the company and as a result of which many employees holding a reputed position within the Online Sales deportment of the company also left their jobs. The new Manager is authoritarian and does not welcome the ideas from his team members as a result of which the team is facing issues in coordination and many have left their jobs resultingly. On the other hand, the old staff at the company feels demotivated due to the tense environment. Thus, the entire situation suggests that there should be given team coaching that will ensure that there is coordination among the department members and the goals are not hampered since the team or department will operate and succeed only with the combined efforts of its leader and all members.
b) Benefits of realizing the need for coaching in the team will be of much utility to the organization at large and also its members, such that, it will offer benefits related to Strengthening the bond between the leader and his team members, ensuring that the support from the team leader encourages them to continuously develop their skills. Also, coaching boosts the performance and job satisfaction level of the team leader and members (Rosha & Lace, 2016). In the absence of coaching, there will be a lack of coordination and no alignment between the individual, team, and organizational goals since it is the leader who drives his team and without the support of whom even the team will break and all this chaos will result into conflict in the team (Ahrens & McCarthy, 2014). After realizing the need for team coaching in the online marketing department of TopTravel, the company will be able to maintain coordination and communication between the leader and his team members since they will be provided with the required learning and training how to make team and teamwork an effective approach through behavioral learning, role plays, lectures, etc. Coaching will benefit the company through providing meaningful change within the mindset of its people and resultant behaviour and performance at work, the accomplishment of tasks with the help of using specific tools and techniques. Although the role of books, seminars, conferences, and training courses cannot be subsided, the company will experience and witness actual progress after coming into interaction and experiencing the professionalism of a coach who will help the coaching participants improve their focus, boost their confidence, make them accountable for the job done and also help them gather insight on key affairs.
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