Highlights
Task Description
This assessment requires that you demonstrate your ability to develop an operational plan with details of how it will be implemented and monitored. To allow you to demonstrate your skill, you must address the following Task using the Case Study provided and its additional
Case Study
Although Bounce Fitness is known in their local communities, it is seeking an extended presence and identity to promote the company’s unique approach and lifestyle vision to an older audience. The organisation tendered for, and won, a health initiative to conduct a three month pilot project involving older typical non-users to improve their fitness and lifestyle in each of the four (4) Bounce Fitness Centres.The CEO and Board of Directors have asked you to manage the operational plan. Bounce Fitness’s target clients for this project are those over 50 years of age. Starting from the initial contact and assessment, these individuals will be looking for innovative but
comfortable, effective and convenient solutions for their needs. They may have already heard of Bounce Fitness, but will be referred and encouraged by their health providers and the staff of accommodation catering to a senior age group. Classes will cater for up to 30 and be held weekdays at 11am. He / she may have weight or health issues or concerns (diabetes, depression, restricted mobility) and have an interest in improving their fitness, but rarely commences until advised by their health provider of the necessity and benefits. The advertising will be managed by the Health Department and the Tender covers all costs but catering. There is no cost to
clients so it is expected there will be a good uptake. Bounce Fitness will take pre- and post- weight, body mass and blood pressure measurements. They will supply a daily class on weekdays. Each class is designed to be encouraging and fun and also deal with weight, flexibility and diet. Those attending will be encouraged to stay and enjoy a free lunch that is healthy and light and to converse with others pre- and post- training. They will also be shown how to use the equipment and how to maintain their fitness through additional daily gentle exercise at home and diet changes. The lunch will cost Bounce Fitness $15 per head per class. It is recognised that the emotional needs including managing depression, companionship and general interest in becoming more active in their lives generally should also be impacted positively.
Testing supplied by Bounce Fitness will include weight, body measurements and mass and blood pressure initially and monthly thereafter. This will require the purchase of 6 Mobile Mercury Sphygmomanometers for each Centre at a cost of $199 inc. GST each. All other testing will be undertaken by the Ministry of Health. So the outcomes for Bounce Fitness will be in terms of client physical success factors and profitability. As this is a government tender, complete and accurate record keeping is essential.
Current staff will be able to manage the new clients but will need to update their training in the monitoring and recording of the client physical markers and diet appropriate to that age group. This training cost will be budgeted in the infrastructure costs for one month before the commencement of the program at $1,500 for the month. Otherwise they need no further development. Infrastructure costs include use of the facility, wear and tear on carpet and equipment, cooling and administrative costs.
Part A – Practical Develop your plan
1) Research, analyse and list the resources that you will require for a business plan of Bounce Fitness and where you intend to obtain them. (Resources will include goods
and services to be purchased and/or ordered, human, physical and current and future financial resources).
2) Discuss with whom you would consult in developing your plan and on an ongoing basis. Specifically, how and when will you conduct the consultations?
3) What are your key performance indicators, so you can see if you are progressing toward the goals at the planned rate or not?
4) Looking at the plan you have developed, develop a contingency plan for each area where something could go wrong and how you will recover. You must provide at least one plan.
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