Develop the Knowledge Management Strategy - Senior Management Champion for KM - Management Assignment Help

Assignment Task:

Task 1 – Develop the Knowledge Management Strategy
For a business nominated by your Assessor, which may be actual or simulated, you are required to:

• research, implement, monitor and modify a knowledge management strategy for a business
• analyze and document the effectiveness of existing knowledge management systems
• research knowledge management options in the marketplace
• recommend an approach to knowledge management that meets organizational needs including a business case.

Prior to designing the strategy, answer the following questions:

1. Where are the gaps and duplications in our information and knowledge asset?
2. What parts of the business are heavily reliant on particular knowledge but are not getting sufficient of it with the right quality?
3. What good practices have we observed that could be replicated with benefit elsewhere in the organization?
4. What are the cost savings that could be achieved with faster access to quality information in process X, Y and Z?
5. Which vital knowledge is that which exposes the organization to most risk if lost (e.g. through key people leaving)?
6. Who is already or is likely to be a senior management champion for KM?
7. Which person or committee can commit resources for KM? What are their current views?
8. Who are the skeptics that need to be persuaded of the benefits of investment in KM?
9. What are the motivations, personalities, and preferences of the key decision-makers? Hence, what form and type of communication will get them on board?
10. What would be the attitude if we brought in external consultants to implement the strategy, instead of doing it ourselves?

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