Development of A Human-Centered Computing Strategy - Robin And Marian Case Study - Case Study Assignment Help

Assignment Task -                 
 

Details

You will be responsible to write a portfolio of tasks comprising a human-centered strategy for the design and development of a new version of the Robin and Marian robots. Use the knowledge already obtained from completing the first assignment in order to help you prepare your strategy.

This strategy portfolio should include the following elements:

• Identification of key users and stakeholders (1 paragraph per stakeholder)

• Persona creation for each user profile: visitor and new employee (1 paragraph per persona) 

• Identify one key task for each of the following system functions: take me somewhere and finding flight information. Produce a Work Domain Analysis for these tasks (one WDA per table – a total of 2 tables)

• Interaction Design and Information Visualisation Recommendations developed from the WDAs. Illustrate with a sketch of user interfaces and control behaviors.

• How would you manage the integration of  User-Centred Design and Agile Development activities in the for interface design of the robot? (2 paragraphs + lifecycle PERT chart)

• If you were to design this system in India, how would you address cultural differences in your approach to the process and product of interaction design of the Robin and Marian robots system? Note cultural differences as per Hofstede’s study below. Note the contrast in terms of individualism and power distance. (2 paragraphs: one to discuss individualism and one to discuss power distance)

Analysis Case Study

 Robin and Marian 

Robin and Marian is a new innovative trial in Heathrow Compass Centre. In this trial, there are two mobile robots available for visitors to interact within the waiting area. This center has more than 400 visitors per day and the two receptionists are always busy dealing with visitors’ queries. There is a number of meeting rooms, toilets and refreshment area in the waiting area, which visitors can access. 

Robots require extensive information about their environment in order to function effectively. This information comes from the sensors which then will be analyzed by a GPS receiver to calculate robots’ position and movement. Robots are programmed with a map of the location and certain spots to function efficiently. 

Visitors can interact with robots by talking to them or touching their screen and select the desired function. These robots have a base location. When their task is finished or if they are idle they will go to this location. In the case of being idle in the base location for more than 5 minutes, they will move on a given path which normally has some visitors. As soon as their sensors find a visitor obstacle, they will offer their help. Some visitors find this frustrating while others like the interaction and will interact with the robot out of curiosity. The interaction design of these robots has been commissioned by Heathrow innovation Unit to UWL Interactive, which needs to evaluate the current usability and user experience of the robot and improve it.

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