Emerging Trends in Hospitality - Electronic Media and Tools - Hospitality Assignment Help

Assignment Task:

Emerging Trends in Hospitality

REPORT in the form of an Article:

The report must have:

• Cover page
• A reference list 
• A bibliography.
• APA referencing must be used for all sourced information.
• A ‘footer’ with Student name and Student ID number on each page.

This report should be presented as an article written by you (that could be posted online). It should be in an attractive easy to read layout and use images.

Report headings

• Emerging Trends in Hospitality
• Introduce the topic.
• Explain why the trends you are focusing on are important and/or interesting.
• Explain why it is important to be up to date on understanding new developments and trends in hospitality.
• Research and explain three emerging trends in the hospitality industry

Electronic Media and tools
Describe two examples

• Some possible examples: Booking.com, TripAdvisor, Air B&B, Online Reviews (such as Yelp, Zomato). Delivery apps (such as Uber Eats).
• Potential impacts of the electronic tools (describe the impact of the examples given in terms of impact on hospitality customers and hospitality businesses)

Analyse the positive and negative impacts of electronic media and tools to the hospitality industry.

Services Marketing

• Describe the challenges of services marketing.
• Intangibility, Inseparability, Variability, Perishability

Integration of Hospitality and Tourism

• Explain how hospitality and tourism are interconnected.
• Give two examples.

The Role of Technology

• Explain the role of technology in the hospitality industry.
• Give two examples.

Sharing information for operational performance

• Explain the importance of sharing information within a business to achieve operational performance.
• E.g. Information to employees, sharing information between different departments. 
• What are the pro and cons of sharing information?
• Give at least two examples with details.

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