Highlights
Topic:
A Mobile Business solution for customers can represent an expensive and complex proposition for a company to implement. Assume management has contracted you to consider such an implementation for their business. Write a report discussing the technologies, platforms, success factors, and enablers for a successful implementation. Discuss the different cost factors and key components of a mobile solution that will influence these costs. You should use case study examples (from literature searches) to support your arguments where appropriate and to provide examples on different
experiences.
Introduction
A new technological era is unfolding - with cloud computing as a key opportunity for many organizations to leverage on. With the rapid advances in technology, corporations are exploring new options to increase flexibility and data mobility (KPMG 2014). There is a growing trend of companies moving away from the traditional Enterprise Resource Planning (ERP) systems towards ERP systems in the cloud. This can be seen in the speed and magnitude of investment spending in cloud based ERP systems, where the net new license investments on cloud based ERP systems have exceeded that of traditional ERP systems since 2013 (Clark et al. 2014, p.8). It is also expected that the cloud based ERP market will increase by more than twice its current value to US$78 billion by 2016, whilst the traditional ERP markets will decrease to less than US$15 billion, a drop by approximately30%.
ERP solutions solely in the cloud
These are ERP solutions that have been developed specifically for the cloud – cloud-only ERP – without any initial traditional ERP to develop from. Examples of vendors that provide ERP solutions developed solely for the cloud are Salesforce and Workday. In this case, the software does not belong to the end-user. Instead, it is marketed as a service whereby end-users pay a monthly subscription fee to access the software over an Internet connection (Salleh, S, Teoh, S, & Chan, C 2012).
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