Highlights
Introduction
This chapter details an innovative research methods approach to measuring change in experiences at work over multiple time periods and work- sites. Using a recent research project in a large public sector organization we describe a longitudinal study where baseline qualitative, interview data were “anchored” in such a way that subsequent changes in responses could be tracked over time at an individual and an aggregate level. While qualitative research is generally considered the superior option for exploring how rather than how many questions, and for understanding phenomena from the perspectives of those being studied (Pratt, 2009), deliber ate strategies need to be used when trying to evaluate changes in people’s experiences over time.
Questions
When you think about your immediate line manager, what are the first three words that spring to mind?
When you think about your site manager, the senior-most person at this worksite, what are the first three words that spring to mind?
When you think about the relationship between the union and management in this organisation, what are the first three words that spring to mind?
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