Highlights
Assignment: Choose a product and the business processes which make it (either from manufacturing or service environment) from an organisation that you have worked for or you are aware of and answer the following questions:
1. Represent the relative importance of the performance objectives of the process on a polar diagram.
2. Explore the elements of the product and process design and explain how they meet customer needs and business objectives.
3. Explore the application of two to three operations management tools and techniques (such as inventory management, capacity management, quality management, etc.) and discuss their implementation in the context of the selected organisation.
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