Highlights
Questions
Why is diversity and group performance of interest and what will be claimed in relation to the common belief that cross-functional diversity aids innovative problem solving?
What types of diversity tend to have an inherently negative effect on group performance and why is that the case?
Why can the sorts of diversity which are supposed to aid group creativity also be inimical to good group performance?
What can teams and their managers do to overcome the potentially negative effects on group performance?
What is the final takeaway message about diversity and group performance?
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