Failures of Kings Cross Fire Managerial Inability to Understand the Seriousness - Management Assignment Help

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Failures of Kings Cross fire
Managerial inability to understand the seriousness

From the Kings Cross fire incident, it is evident that the senior managers were not aware of the seriousness of the incident which crippled the safety management and caused a lack of proper actions in response to the urgent situation. There was a lack of communication between the underground managers and the fire brigade and with the general public as well. People were boarded off the trains pushing more individuals into the fire. Fire brigade was not provided with a station layout and thus the entire emergency response team failed.

No emergency response plan

The underground station in London had no emergency response plan or evacuation plan after the fire broke out. The CCTVs were not working, the station operations room had no staff, and several emergency response equipment were out of order which collectively contributed to the lack of communication and control of the situation.

Areas for improvement in emergency response in Kings Cross:

  •  Leadership

The failure of the emergency response in the Kings Cross fire calls for the implementation of effective leadership in the emergency situation that has been found to be considerably lacking during the Kings Cross fire. Decisive leadership is highly recommended in the response for emergency situations so that proper information can be collected by the leaders and used effectively to make informed decisions rapidly.

Improvement in emergency response equipment
Improvement in the equipment required for the emergency response should be conducted to ensure that the equipment is present in ample numbers for the hour of need. Analyzing social media data can be helpful in providing a holistic approach about the on-ground situation and the general mood of the public (Neppalli, Caragea, Squicciarini, Tapia & Stehle 2017).

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