Highlights
Task Requirement Students are required to read and analyse a case study for potential clients. You are then required to produce a compliant Statement of Advice (SoA) addressing the goals, objectives and issues raised in the case study provided.
The SoA you prepare for the case study must be clear, concise and effective as well as understandable and useful to assist the client in understanding your advice and recommendations Your completed SoA should focus on key areas which will help the client make an informed decision about the advice given. The focus of the document should be on the advice given, the basis of that advice, how it meets the client’s objectives and the costs associated with that advice.
Case Study Information
About you and your role…..
You are an authorised representative with a number of years’ experience in the insurance and financial planning industry. You have attained your Bachelor of Accounting (Financial Planning) degree and completed your continuing professional development requirements each year. You run a very successful practice Peak Financial Solutions (PFS) in the heart of downtown Parramatta. Your address is Level 11, 272 Argyle Street, Parramatta NSW 2151 with other contact details including phone 9630 5000, email adviser@PFS.com.au and website www.PFS.com.au
You are an authorized representative (use your student ID as a reference for this) of AustAdvice Pty Ltd, a financial services licensee which provides advice including personal and general insurance, financial planning and risk solutions. AustAdvice has ABN: 13 000 200272 and Australian Financial Services
Licence (AFSL): 215 272. Contact details for AustAdvice include: Level 1 55 George Street Sydney 2000, phone 02 9234 5959; toll free 1300 215 272, web www.austadvice.com.au and email advicesolutions@austadvice.com.au. As an authorised representative of AustAdvice you are licensed to
provide both insurance and financial planning advice.
Background to your meeting with a new potential client….
You have just completed an introductory meeting, 26th April 2021, with a potential new client, Yasmin (Yas) Aldjufri, who has been referred to you by her friend Eileen Hayes. Eileen has been a client of yours for many years and is always happy to recommend your services to friends and colleagues who require financial advice.
Yas is a little sceptical about seeing another financial adviser given her previous experiences and the recent bad news reports about financial planners including the outcomes of the Royal Commission.
Yas has had some disappointing experiences with financial planners in the past. Before seeing you, Yas had fallen into a rather unsatisfactory arrangement with her previous financial planner, Zip Flash, whose client contact was very infrequent and whose model of managing clients’ funds was to “advise” Yas to invest into a particular managed property fund which Yas later found out that was managed by a relative of Zip’s. Yas had invested $90,000 into this account 5 years ago although her last statement showed it now had a balance of just over $30,000. Yas has asked Zip to explain this investment in more detail on a number of occasions so she can understand what happened to her money but Zip does not return calls.
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