FIT5088 - Information and Knowledge Management Systems - Case Study - IT Assignment Help

Assignment Task

Summary

-Analyse and discuss IKMS needs for a chosen case study context from conceptual and practical perspectives
-Write up your analysis as a business report

LEARNING OUTCOMES
Completing this assignment will develop and demonstrate your capacity to meet the following learning outcomes for this unit

• Explain the value of implementing electronic information and knowledge management systems (IKMS) in a specified organisational context [L1];
• Form and professionally present a credible opinion about emerging technological advancements and their relevance for information and knowledge management [L2];
• Identify and select appropriate strategic options for designing and implementing information and knowledge management systems in support of digital transformations [L3];
• Gather and analyse requirements for a range of stakeholders in the design and deployment of information and knowledge management solutions [L4];
• Assess and synthesise diverse information about information and knowledge management technologies market and how to use implementation strategies to maximise their strengths and minimise their weaknesses. [L5].

YOUR TASK
Congratulations! You have just been appointed to the position of Knowledge Management Advisor at Scope (Australia) Ltd - https://www.scopeaust.org.au/. See Appendix A for the advertisement for this position.
Since placing the job advertisement, the organisation has been approached by a number of software vendors anxious to put their products forward for consideration as an Enterprise Content Management Solution. Management likes the look of Guru, https://www.getguru.com/ in particular, and is keen for your opinion on whether using it to develop an internal wiki would be the answer to its knowledge management needs (see https://www.getguru.com/reference/what-is-an-internal-wiki).

Your manager has assigned you the task of preparing a report to
a) Outline the processes for developing and implementing a Knowledge Management Strategy for the organisation (Hint: Use of ISO 30401)
b) Identify and describe key components of a KM Strategy for an organisation like Scope (Australia) Ltd (Hint: Use of ISO 30401 and the Becerra-Fernandez & Sabherwal KM Solutions model)
c) Explain the role of an internal wiki in enterprise information and knowledge management and provide at least two user stories of how it could support KM processes within the organisation. Also discuss the strengths and weaknesses of such a KM technology.

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