Highlights
Activity 1
Refer to your Learner Guide and the guide ‘Money Smart - Types of Credit’, located in the Additional Resources folder and respond to the following:
Your supervisor has asked you to provide information to clients about different credit products.
Compete the table below to demonstrate to your supervisor your understanding of credit products and their application.
(List the features of credit products and their application requirements)
Activity 2
Refer to your Learner Guide and the guide ‘Money Smart - Types of Credit’, located in the Additional Resources folder and respond to the following:
You have asked the following questions to check a client’s level of understanding and knowledge regarding credit application processes:
What types of credit are available in Australia?
Do you know the costs associated with credit?
Do you know what a debt collector is?
Now complete the table below by describing how you can assist the special needs and requirements of a client according to the level of knowledge and understanding they have demonstrated when answering the above questions.
(Identify ways of obtaining and checking relevant information from applicants)
Activity 3
Explain the key features of a financial services provider’s credit assessment policy based on the principles of responsible lending.
(Explain key features of organisational policy and procedures that relate to credit assessments, security and customer service)
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