Function of HRM Within LV - Human Resource Management in LV UK Organization - Management Assignment Help

Assignment Task:

Introduction:

With the ramified economic changes, each and every organization needs to strengthen its business process by aligning the culture, approaches to learning and human resources management issues of the business. In the starting of this report, functions of the HRM and critical evaluation of the selection and recruitment process of the HRM has been taken into consideration. After that, the specification of the person for the personal assistant role has been revealed. Afterwards, Review the CVs provided from the three job applicants for the role of Personal Assistant has been done. In the second part, learning and development opportunities for the staff from the organization and staff perspective has been assessed. Nonetheless, this report also put emphasises upon the employee relation program in LV organization and critically evaluate the roles and responsibilities of the leaders in LV organization with the alignment of the HRM policies and compliance program is done. This report divulges the key aspects of the HRM, leadership roles and UK employment legislation HRM program of the LV organization in the business process.

Part-1:

Activity-1 Human resource management in LV UK organization:

Human resource management is said to be the strategic approach to ensure the proper management of people in the organisation. It is the consistent program which is accompanied with the recruitment, selection and employment of the employees in the business process functioning of an organization.  It helps the company in gaining a competitive advantage and develop the cost leadership and product differentiation strategy in the complex business world. The main objective of designing of the HRM is to ensure the effective performance of the employees and aligning their interest with the organization’s development and accomplishing the set goals. It is also said to the practice of hiring, recruiting, and managing of the employees of the organisation (Noe, Hollenbeck, Gerhart and Wright, 2017). If human resources are effectively managed in the organisation, it ensures the effective utilisation of the skilled workforce (Collings, Wood and Szamosi, 2018). It is analysed that if proper HRM program is implemented in the LV UK organization then it would help in strengthening the business outcomes, employee’s development program and increased level of work motivation among the employees.

Functions of HRM within LV:

The first function that is found in LV is recruitment. Recruitment is the process of attracting skilled candidates for the job role. In order to ensure the best recruitment process, it is better to simplify the process of recruitment so that best candidates also appear for the interview (Sparrow, Brewster and Chung, 2016). The recruitment process of LV starts with research on behalf of a person. Afterwards, people have to apply online by preparing the CV. Selection is the next significant function of HRM followed in LV. Selection is the next function of HRM followed in LV. After doing recruitment, the selection process starts that undertake with the help of several interviews. The first interview that is taken during selection is the telephonic interview. These processes of selection take place with the help of online booking system. Similarly, face-to-face interview also took place. The interview of LV is based on technical and behaviour skills.

Activity 2 Person specification for the job of personal assistant

 The proper employee’s eligibility test should also be attached in the HRM hiring program in the LV organization to strengthen the employee’s work quality and increase the business outcomes. The person specification is useful to assess the person’s ability to get fit into the particular job profile in an organization. Therefore, key details of the person specification and related questions of the requirement, selection and employment of the employees have been given as below (Henisz, 2017).

Person specification for the job of personal assistant

Skills:
• Key ability to follow the instruction clearly. 
• Effectively able to manage the time. 
• Able to write as well as read English. 
• Ability to work by its own initiative. 
• Able to effectively communicate with the members. 
• Effectively manage the complex work and efficient enough to meet the deadline with the available resources.

Questions to be asked at the time of taking interview of personal assistant:

1. At the time of starting the work with my new client, what will be the few things that will be undertaken by you to know the person and after that making comfortable them with you: this question is most significant because personal assistant will be required to work with many new clients as per his job description?
2. What is your most challenging task that has performed as a personal assistant: it will help in letting know the research area of person or initiative taken by him to solve the problems. 
3. Can you give an example of positive change that has been adopted by you in any organisation: it will help in letting know how the person is effective in describing the whole scenario? It is because keeping the discussion short and structured in important. 
4. How can you adapt yourself when there will be a change in the process? What will be your response with the business change in the process if undertaken after your completion of on-job training?
5. Can you provide an example of a time when worked with any of the difficult people?At the same time, also mention how you manage to deal with such situation?: this will explain the management skills of the person. 
6. How will you handle customer having the anger issue or using the abusive language while communicating with you?
7. Provide me with an example of great customer service: it is because this answer will help in understanding how this person will communicate with the client. 
8. Provide me with an example of a complex task undertaken by you: this is a great question that will help in knowing how the person is different from the crowd. 

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