Global Marketing and Call Centre Proving Marketing - Management Assignment Help

Assignment Task

Task

This skill test must be conducted in a workplace or simulated workplace where conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to: 
-A site where network installation may be conducted 
-Hardware and software -Organisational guidelines -Computers -Wan service point of presence. Activity 1: Global Marketing and Support is a call centre proving marketing and customer support to the products of various companies. As company grows, they feel the need to split both marketing and customer support departments so that each department can accommodate more employees. Company purchased a new office in another suburb and want to shift customer support department in new office. The company wants to shift the existing server and systems in new office and planning to purchase new systems for more employees. As company officials know that before shifting the whole infrastructure, they need to ensure the working of WAN link so that both departments can be managed centrally The company contacted Fibex for the solution. Fibex is an authorised dealer for leading network device manufacturers and provides network solutions to many organisations.

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