GS Plumbing in Hot Water Case Study - Management Assignment Help

Assignment Task:

Task:

It has been a busy year for Greg Flush, owner of GS Plumbing. It seems that many people have adopted the ‘stay, repair and renovate’ motto despite community ?nancial concerns, and this has been great for business. In recent weeks, takings have increased considerably. If only things were this simple, though.

Alan Arrowsmith has been in the HR manager role at GS Plumbing (Greg’s ‘right hand man’) for two years. He was selected for the role largely because of his experience with small businesses. Although he has not trained as a plumber, he was a lecturer in the trades section of the local technical college some years ago. In this role, he taught mainly in the areas of occupational health and safety, risk management and auditing.

Over the last ten years, GS Plumbing has expanded from Greg’s one-man, one-van enterprise to being a six-day-a-week-plus emergency callout operation, with sixteen fully equipped vans and contracts with several building and maintenance companies. Greg has taken more of a ‘hands-off’ role in recent years, although he worries about his business all the time and is always on the phone to Alan, checking on things. Alan often feels that he is ‘putting out ?res’ for Greg and dealing too much with administrative tasks such as payroll, which he ?nds very frustrating.

CASE STUDY QUESTIONS:

The Senior Management Team at GS Plumbing have recruited you as an external Human Resource (HR) Consultant. When you were briefed on your consulting task, the owner, Greg Flush, communicated that the firm’s approach to human resource management had developed organically as the firm had grown, but that they were now at a point where they were experiencing challenges. As the HR Manager at GS Plumbing, Greg has directed you to conduct a review of the firm’s human resource management (HRM) practices.

Question 3.
Outline the HRM problems you have identified at GS Plumbing, using evidence from the case to illustrate each one.

Please type your response below...

Question 4.
Focussing on two (2) of the human resource management (HRM) challenges you have identified in Question 3 above, recommend changes to the HRM practices that may help to resolve these
issues. Justify how your recommendations are suitable for GS Plumbing as a specific organisation.
Please type your response below...

Question 5.
Recommend how the changes you recommend in Question 4 could be evaluated by GS Plumbing to demonstrate whether they have improved the Strategic Human Resource Management of the organisation.

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