GSB005 :Managing Operational Improvement Philosophies, Approaches and Practices - Management Assignment Help

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The objective of this assessment task is to identify types of operational performance gaps or problems in the workplace or service setting and how operational improvements could be addressed or remedied through adoption and application of operations management philosophies, principles and methods. Imagine you are tasked as a senior project leader to review a specific department or workplace area (a made-up or real organisation and its current operations using a pseudonym) as agreed by your facilitator and or coach. The selected organisation and department or area of operations for assessment can remain the same as that used for assessment 1, However, assessment Task 1 focused on digitalisation for workplace operational improvements, Task 2 focuses on non-digitalised solutions for workplace operational improvements. This task requires students to undertake desk-based research drawn primarily from academic and scholarly sources applying such insights to a real-world context namely an organisation you currently work in or an organisational setting you are familiar with. This assessment requires students to select two (2) contrasting approaches or methods used for operational improvements such as Lean or Agile. Students are required to critically examine the underpinning philosophies, principles and methods and application of two approaches to operations management. Research should include operations improvement theories, perspectives, methods and, practices from prescribed textbooks (Hill & Hill 2017and Slack & Brandon-Jones 2019) and academic and grey literature. A minimum of five (5) scholarly or peer-reviewed journals is required to demonstrate currency in the research. You can also include two (2) relevant scholarly articles from the from recommended readings section in the unit guide (listed under weekly content). You are then required to critically evaluate and discuss the respective approaches including implications for adoption and implementation of such approaches and methods to the GSB005 Managing Operational Improvement: Unit Guide 34 respective workplace area or setting. Discussion would include strengths and shortcomings, cultural, behavioural and other considerations. Additionally, these two contrasting approaches are examined for complementary or similar elements to support the two (2) operational improvement initiatives. Your task is to produce a report pitched to a senior executive group on two (2) operational improvement approaches and methods to improve current operations and or service delivery. In summary you are required to address the following as shown in the task breakdown below: Task content breakdown Executive Summary Include an abstract or summary of the key content that is covered in the report including findings and key recommendations. Introduction Include an introductory statement summarising the purpose of the report and areas that will be covered in the report including sections or topic (Approx. 100 words).

1. Area of operations for operational improvements Describe an area of operations within a chosen organisation such as a department/division/SBU where operational performance is not meeting expectations. Select two (2) specific operational problems/issues needing improvement within the chosen setting. Discuss contributing factors or reasons for these operational gaps or problems (e g. behavioural, people, or process related) and impacts of these operational performance problems on other organisational areas or external stakeholders (Approx. 400 words).

2. Approaches 1 and 2 (Includes names of approaches) Critically discuss related operations management philosophies/principles and methods drawn primarily from recent scholarly literature (examples of approaches include Lean, TQM or Knowledge Management to name a few). This discussion provides a brief background on origins of these approaches to focus more on how these approaches are evolving including recent case examples where these approaches have improved operational performance (Approx. 1600 words in total for both approaches).

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