Highlights
Problem Task and Deliverables:
As you have now gained an excellent understanding of food and beverage management, your campus manager has tasked you and your group to develop a proposal to open a food and beverage outlet meeting the listed above requirements.
Facilities: You will be given a place with a small open kitchen with a commercial fridge and freezer, deep fryer, and oven. Front of house space of 20 sqm. No outdoor area and no alcohol to be served. Kaplan Business School subsidizes rent/lease. Your café must generate enough revenue to cover the cost of wages, purchased goods or products, and any relevant licenses.
Conditions: The café will launch in July 2022 for T2 2022. In your proposal, consider current challenges in the hospitality industry such as COVID-19 pandemic safety measures, postflooding challenges and supply chain issues, lack of skilled workers, and problems with staff retention.
In this proposal, the campus manager has asked you to deliver on the following points:
1. Offered services, menu/s ideas, theme, and value proposition to students and the school.
2. Operational details: opening hours, staffing requirements, and other managerial considerations relevant to each campus across Australia.
3. Product/service details: potential suppliers, inventory control, relevant processes and financial control methods.
4. Law/regulatory details: relevant quality food production and beverage management standards align with Australia's legal and regulatory requirements; (please also consider safety measures relating to COVID-19 restrictions).
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