HAT303: Accommodation Management - Single Star to a Luxury Five Star Rating - Report Writing

Internal Code:MAS3469

Management Assignment

Present your findings from the report in class during tutorial time with the use of Powerpoint and other appropriate audio/visual support. This presentation requires you to choose three hotels from around the world with different star ratings - from a single star to a luxury five-star rating. Compare the differences in what they offer in terms of:

• Structure (e.g. building, front desk, lobby area, rooms)
• Reservations system
• Service levels
• Security
• Staffing
• Facilities provided
• Room rates
• Revenue streams
• Other related areas.

You are also required to explain the reasons why these hotels have achieved that particular star rating. Your group will present the findings. You will be required to record the narrative of your presentation in the notes section of PPT.