HC1041 - Information Technology for Business - Customer Relationship Management Systems - Volatile and Non Volatile Memory - IT/Computer Science Assignment Help

Assignment Task:

ACTIVITY 1:

1. “An information system consists of hardware and software.”  Why is this statement inadequate?  

2. What does the term “bleeding edge” mean?  

3. _____ is the raw material in the production of information.

 A. Data

B. Money

C. Node

D. Program

4.  A ____ is a body of clients that is large enough to attract many other clients.

A. client subsystem

B. client set

C. critical alliance

D. critical mass 

ACTIVITY 2:

1. What is the purpose of customer relationship management systems?

2. What is systems integration?

3. Large ISs that address structured problems are usually conceived, planned, developed, and maintained within a framework called the_____.  

A. enterprise application integration (EAI)

B. rapid application development (RAD)

C. systems development life cycle (SDLC)

D. application lifecycle framework (ALF)

4. ____ is determined by the relationship between resources expended and the benefits gained in achieving a goal.

A. Efficiency

B. Displacement

C. Productivity

D. Enhancement 

ACTIVITY 3:(HC1041)

1. Why is the difference between volatile and non-volatile memory?

2. Which medium enables the fastest data communications?  

3. Building several technologies into a single piece of hardware is called _____.  

A. technology convergence

B. computer convergence

C. parallel technology

D. technology resurgence

4. A computer network within a building, or a campus of adjacent buildings, is called a_____.  

A. MAN (metropolitan area network)

B. WAN (wide area network)

C. LAN (local area network)

D. PAN (personal area network) 

ACTIVITY 4:

1. What is HTML and why is it needed to use the web?

 2. What is phishing? How do people get “phished”?

3. A collection of related records, such as all the records of a college’s students, is called a(n) _____.    

A. field

B. character

C. item

D. file

4. In the context of B2B trading, online advertising is done mainly in two ways: through _____ and through banners.  

A. e-mail

B. search engines

C. spam

D. newsgroups 

ACTIVITY 5:

1. Is every website a form of global IS? Why or why not?

2. What is the purpose of an expert system? How can it serve as a competitive tool?

3. International information systems that incorporate graphics and interactivity to convey information over the web require ______ communication lines.

A. narrow

B. dial-up

C. wireless

D. broadband

4. The three major components of a DSS are a data management module, a model management module, and a(n) _____ module.  

A. network

B. inference engine

C. dialog

D. knowledge base 

 

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