HC1041: Information Technology for Business - Customer Relationships Management Systems - IT Assignment Help

Assignment Task:

TASK:

Purpose of the assessment:

Students are required to engage in an online discussion in tutorial activities. Students are required to post answers and comment on other students’ posts. 
1. Students will be able to evaluate and justify theoretical and practical knowledge of information technology in a business context. 
2. Students will be able to apply research skills analysing academic literature and integrating ideas from the literature to the information technology issues in business and in preparation for life-long learning. 
3. Students will be able to understand the ICT profession in information technology. 
4. Students will be able to communicate using effective oral and written communication tools, act in a professional manner. 
5. Students will be able to review and describe the major privacy, legal, ethical and societal issues with respect to managing digital information and information systems.

Purpose: 
 
The purpose of this assessment is for students to engage in an online discussion in tutorial activities. Students are required to post answers and comment on other students’ posts. 

Part 1:
1. “An information system consists of hardware and software.”  Why is this statement inadequate? 
2. What does the term “bleeding edge” mean?

Part 2:
1. What is the purpose of customer relationship management systems? 
2. What is systems integration? 

Part 3:
1. Why is the difference between volatile and non-volatile memory? 
2. Which medium enables the fastest data communications?

Part 4:
1. What is HTML and why is it needed to use the web?  
2. What is phishing? How do people get “phished”?

Part 5:
1. Is every website a form of global IS? Why or why not? 
2. What is the purpose of an expert system? How can it serve as a competitive tool?

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