HDHM2053 - Hospitality Information Technology - Essay Writing - Hospitality Assignment Help

Assignment Task

“You are tasked by your department to research on a technology idea that could improve the current operations, customer experience or sales of your company. Your role is to find out everything you can about the technology and present this to the department and convince them that this will be a good investment.”

Example: - You have heard about this specialized tablet specifically designed for use by the F&B industries. Some other restaurants have already started using it but it is not clear if the benefits are immediately evident. Your job is to try and convince your restaurant managers/owners/investors that by having this technology it would greatly improve the business.

Guidelines to assist in your report details:-

• Thoroughly explain the idea and reason behind the use of this technology.
• What benefits that can be measured if we use this technology?
• Cost of each device and installation (if applicable)
• Software/Apps that may be needed to run it
• Training of staff to use the new technology
• Maintenance and technical support if available
• How many other companies are already using it? (Reliability)
• There MUST be one if not a few negative points. Don’t leave this out.

The technology or idea that you have chosen could be targeted to any type of business in hospitality from lodging and accommodation, F&B, travel & tourism, transport, events & MICE, entertainment, etc.

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