HESC7008: Organisation Resource Management in Health & Social Care - Management Assignment Help

Assignment Task

In case you are not familiar with any health or social care organisation, you may use the scenario provided as a context for developing the Assignment part 2 - Business case.

Scenario: decision making about resources use in a primary care provider.

You are a member of staff of a primary health care provider, since 2015. You have got a good experience on how the services are delivered and you have developed knowledge about the patients’ needs. Being a well skilled staff member, you know the process for delivering the services and the resources that are involved.

The primary care provider has recently experienced issues with staff retention and even with staff availability, as well as in terms of waiting time for general consultations. Furthermore, from a few years a clear budget constraint is experienced. The funds for investments are more and more centralised, and less span of autonomy is left at the single organisation level. Given this context, the primary care director has decided to address two main challenges:

- revise the services delivery considering a different involvement of the workforce thanks to a relevant national investment in digital technologies, offering patients with diverse needs a wider choice of personalised, digital-first health services than ever before;

- provide a new service for ‘eye health’ to improve the responsiveness and satisfy the local population’s need.

Each decision would require determining the type and volume (both amount and monetary value) of resources involved compared to the current situation.

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