High Risk IT Issues in the NSW City Councils - Service NSW Data Breach Case Study - IT Assignment Help

Assignment Task:

Assessment Details: 

This test will assess your knowledge of key content areas (on a bi-weekly basis). For successful  completion of the quiz, you are required to study the material provided (lecture slides, tutorials, and  reading materials), engage in the unit’s activities, and in the discussion forums. The prescribed  textbook is the main reference along with the recommended reading material. By completing this  assessment successfully, you will be able to identify key aspects of IT Audit and controls.

Assessment Details: 

This assessment is designed to assess students’ ability to apply theoretical learning to practical, real  world situations. In this assessment students are given an IT audit report conducted by the office of  the New South Wales Auditor General and asked to do the followings:  

• Identify the audit focus and scope 

• Describe high risk IT issues in the NSW city councils 

• Describe audit findings related to IT governance in the NSW city councils

• Describe audit findings related to IT general controls in the NSW city councils

• Describe audit findings related to cyber security management in the NSW city councils

• Highlight the professional, legal, and ethical responsibilities of an IT auditor. 

In completing this assessment successfully, you will be able to learn how to analyse an IT audit report, learn relevant legislation, generally accepted auditing standards and ISACA’s CORBIT framework,  which will help in achieving ULO1, ULO-2, ULO-3, ULO-4, ULO-5, ULO-6, and ULO-7.

Assessment Details: 

This assessment is designed to assess students’ ability to apply theoretical learning to practical, real  world situations. In this assessment students are given a sample case study and asked to design an IT  audit based on it. In particular, emphasis on the reason(s) behind the situation that unfolded and  actions that could have been taken to prevent such incidents from occurring.  

Case Study: Service NSW Data Breach 

On September 7th 2020, media reports showed that the Service NSW, the New South Wales  state’s biggest data collection agency, suffered a massive data breach through a cyber attack. Personal data of 186,000 customers and staff were leaked after a cyber attack occurred through  phishing emails earlier this year, in which 47 employees had their email accounts  compromised. A four-month investigation, which began in April, concluded that roughly 3.8  million documents had to be analysed to assess the severity of any possible breaches. 

"This rigorous first step surfaced about 500,000 documents which referenced personal  information," Service NSW chief executive Damon Rees said. "The data is made up of  documents such as handwritten notes and forms, scans, and records of transaction  applications." 

The total size of the breach was 738 gigabytes of data, but not all of that was personal  information, a spokesperson for Service NSW said. There is no evidence that individual  MyServiceNSW account data or Service NSW databases were compromised.

Customers who have been identified as "at-risk" will be notified by mail, which will include  instructions on how to get support. The department said it "will never call or email a customer  out of the blue requesting customer information about this or any other data breach". 

Based on the above case study, you have to prepare a report and then a subsequent presentation to  answer the followings: 

- objectify your audit focus and scope 

- which IT resources of Service NSW, are you planning to audit? And how can you detect regularities,  abnormalities in them? 

- what suggestions, recommendations do you want to provide to Service NSW based on your findings?

- As IT auditor, what are the rules and regulations that you plan to adhere to?

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