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HLTDEN003 : Assist with Administration in Dental Practice - Medical Science Assignment Help
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Assignment Task:
Task:
Knowledge Questions
Please carefully read through each question posed. In your response, use terms and phrases you defined in your previous assessment. Reflect on your learning and your own research. Please aim to present 180 words for each response so as to fully demonstrate your knowledge in this area of study. A minimum of 150 words for each response is required.
Please note: Where the word count is not met, your submission will be returned to you for re-working.
1. Effective communication is key to putting patients at ease in a dental environment. At times, you will find barriers to communicating clearly. Describe your understanding of four potential barriers when communicating with patients and three ways that you empathise with patients when communicating with them.
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2. How do you respond appropriately and effectively to patient enquiries? Include in your response how you determine the purpose of an enquiry, and prioritise messages, make appointments as well as the importance of maintaining patient confidentiality.
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3. Your operator is planning to complete a full maxillary and full mandibular denture for a patient. List the five dental appointments required and the items that will be needed from the dental laboratory for each visit. Ideally, how long will it be between appointments for the laboratory to make these dentures?
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4. Explain the importance of keeping an accurate appointment book. How do you ensure appointments are suitably organised?
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5. A patient has cancelled his dental appointment for the second time at short notice. Detail the requirements of advising the practice and how you would react to this patient.
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6. Refer to your Australian Schedule of Dental Services and Glossary found within the learning resources section of your unit in My eCampus, and allocate the correct item number to the dental service listed below
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FDI |
Description |
Item Number |
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42 |
MI Adhesive restoration direct - Adhesive restoration – two surfaces – anterior tooth – direct |
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16 |
B adhesive restoration direct - Adhesive restoration – one surface – posterior tooth – direct |
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36 |
MODB metallic restoration direct - Metallic restoration – four surfaces – direct |
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48 |
Surgical removal of tooth not requiring removal of bone. - Surgical removal of a tooth or tooth fragment not requiring removal of bone or tooth division |
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25 |
Root Canal Obturation one canal - Root canal obturation – one canal |
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