HLTENN002 : Apply Communication Skills in Nursing Practice - Management Assignment Help

Asignment Task:

Task:

Case study 1
Mrs Edith Jackson is an 82-year-old lady who was recently admitted to The Golden Days Nursing Home where you work. Edith has Parkinson’s disease and early stage Parkinson’s dementia. She also has low vision and is hard of hearing and wears glasses and hearing aids in both ears. Michael is Edith’s son and her sole support person.

a) How would you make Mrs Jackson feel comfortable, using appropriate non-verbal communication?
List 3 non-verbal communication skills that are appropriate to use with Mrs Jackson?

b) How would you make Mrs Jackson feel comfortable, using appropriate verbal communication? List three (3) verbal communication skills that would be appropriate to use with Mrs Jackson.

c) List three (3) strategies and why you could use to aid communication with Mrs Jackson giving particular consideration to her vision and hearing impairments.

You are walking past Mrs Jackson’s room and discover that she has fallen out of the bed onto the floor where she is crying quietly and trying to get up. You assist Mrs Jackson onto a chair as she keeps saying over and over, “I’m alright”. After following facility procedure for this incident, you are then to discuss this with the patient and the son.
d) Provide a definition of ‘open disclosure’ and discuss the principles of open disclosure referring to the Australian Open Disclosure Framework (2013) 1 (min 100 words).

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