HLTH7022 - Advanced Health Service Management - Western Sydney University

Assignment Task

Introduction

This subject focuses on the principles and practices of health service management. The subject draws on material from different settings to consider governance, policy, and strategic planning. Students will critique health system reforms, including those that aim to address healthcare inequity. The role of politics and policy will be discussed to clarify the impact on health service management. The subject will explore how health service operations are managed and how performance and outcomes are measured. Students will also explore how patients, carers, and other stakeholders shape health service management.

Summary

The assessment items in this Subject are designed to enable you to demonstrate that you have achieved the Subject learning outcomes. Completion and submission of all assessment items which have been designated as mandatory or compulsory is essential to receive a passing grade

Rationale:

Change management processes exist to ensure a smooth transition into new strategies for organisational improvements and to meet the needs of the constantly changing population. Conducting a Change Management Readiness Assessment is a crucial first step in the change management planning process to ensure that the organisation, and its people, are ready to successfully adopt the change into operation. Change readiness is a perception that an organisation is ready to adopt a change, supported by data. When making an argument for change, it is important to demonstrate the cultural readiness of the organisation and those that would be impacted by the change; commitment readiness through all levels of the change to see the change through to a sustainable completion; and capacity readiness, the degree to which the organisation is capable of supporting the change process through to a sustainable completion.

Task Description:

For this task, students will be given a ’change’ situation based on their program specialisation. Students in the OHS specialisation may choose to develop a change management strategy related to safety culture, reporting culture or preventative health programs in the workplace. Students enrolled in the HSM specialisation may choose to develop a change management strategy relating to workforce culture, cultural sensitivity or health and wellbeing. Other appropriate topics may also be used with approval by the subject coordinator.

Students will be asked to develop a Resourcing Strategy for implementing the change management strategy. In the resourcing strategy, students will need to develop a fit for purpose organisational strategy to manage resources related to the change management strategy. This may include plans for recruiting personnel for conducting change management, training, communication and other use of other relevant resources.

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