HND in Hospitality Management - Talent Management - Recruitment Strategy - Management Assignment Help

Assignment Task:

Section One: Title, aims, objectives

Research Topic: The link between the recruitment strategy and the quality of services in the UK hospitality industry

Title: Evaluation of the recruitment strategy in the London hospitality industry and its impact to deliver service quality. A case study of DoubleTree by Hilton Hotel Dartford.

Aim: To analyse the impact of the recruitment methods used in London hospitality sector and the quality of services

Objectives:
To investigate the recruitment strategies used in the UK hospitality sector 
To compare the recruitment strategy used by Hilton hotel with recruitment strategies of other hotels in London 
To determine the quality service level of the chosen hotel, compared with other 4-star hotels in London 
To determine the relationship between recruitment methods and service quality 
To find out if these recruitment methods are effective or not to improve the quality of services in the hospitality industry

Section Two: Reasons for choosing this research project:

Staff recruitment is very important in any field of activity. Even more so in the hospitality industry that is based on human interaction. The research project is related to other topics we have learned: Leadership and management for service industries; Professional identity and practice; Managing the customer experience. The research project is helpful whether we choose to work in the hospitality industry or in entrepreneurship.

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