Highlights
Objectives
The tactical and methodical “know-how” in justifiable economic growth of Hospitality Industry (HI) organisation is regarded as an innovation. Service innovation does not profit a HI business except if it shows current predominant service experience quality incentive in the client-driven arena (Vallone & Veglio, 2014). This article intends to examine the effect of innovation on the enactment of workforces and hotel groups.
The aim of this research is to scrutinise employees’ acknowledgment to new technological advances and guidance sessions. The research depends on the possibility that serviced apartments can improve client’ experiences by utilizing new advancements increase the organisation innovation. The successful implementation of service/product innovation and upsurge occupancy in Meriton Serviced Apartment.
Service innovation could recuperate service offerings, evade comparable service disorders and decrease costs in HI associations. Without refilling prevailing external customer information, and HI organisation is less fit for discovering and utilising new opportunities(Nadkarni, S. and Morris, S. 2019). The research aims to encourage leaders/hotel industry players/future investigators in HI business to utilize innovation as an instrument for strategic economic development. The finding can be alluded to as persistently investigating innovative approaches to oversee and use a business’s learning resources through internal and external environment. Future scholars would further examine the prospective value of fundamental absorptive capacity procedure construct in HI innovation.
Research problems
1. Meriton is not seen adopting novel technologies of the 21st century.
2. As newer technology is being initiated but the problem is that everybody is not proficient of utilizing such innovation at their work environment.
3. No doubt, innovation can change the fate of the hospitality industry, yet numerous innovative conversions are getting challenging to implement. The plans and the drive for the change can be striving, but the implementation was seriously deficient. Innovation can be;
a. Challenges of the management,
b. Challenges with the organizational environment c. Challenges within organizational hierarchical structures.
Research questions
1. Is Meriton not being updated with the latest technological advancement because financial resources are limited?
2. How can innovation be handy and convenient for all the employees as well as customers?
3. Simply planning innovation seems stimulating, exciting and easy-going, is the implementation and execution part as simple as expected?
Questions
1. How do you define innovation?
2. Why is innovation so important?
3. How do you spot opportunities for innovation?
4. How do you know if your idea is good?
5. Which customers should we target the innovation?
6. Why is innovation so hard?
7. How do you encourage innovation in your organization?
8. How should you form and manage innovation teams?
9. What is in a good innovation strategy?
10. What is the best way to manage an innovation portfolio?
11. What role should senior executives play in innovation?
12. How can I personally become a better innovator?
13. How can I find more resources for innovation?
14. How can we more quickly turn good ideas into good businesses?
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