HTHMX2A - Hospitality Management - Management Assignment Help

Assignment Task

Question 1
1. CURRICULUM VITAE (CV) AND JOB ADVERTISEMENT
The headings below is how to write a proper CV:
Make sure you know when to use a CV – why? explain in detail
In order to sell your skills, experience and show them you are the right person for the job. Making a good impression is important in the job market. To demonstrate any potential why you should be hired above any of the other skilled candidate who have applied for the same job.
Pick the best CV format – why? explain in detail
When a CV is well structured it clearly highlight most attractive skills and experience to potential employers. Is always important to make sure your most recent skills and experiences are reflected on your CV.
Add your contact information the right way – why and how?
For the employer/s to see how they can contact you. Without detailed contact information, or with incorrect contact information, employer will not be able to get in touch with you. Your mobile number, email address and the phone number for reference should be included in your CV in a correct way.
Start your CV with a personal profile (CV summary or CV objective) – why? explain in detail
CV summaries work better for others. The employers should know and understand the candidate personal information in detail which they are about to hire.

Representation of personality in detail.
List your relevant work experience & key achievements. Why? explain in detail
To boost chances of getting hired. It is important to include past work experience if you have and that is relevant to the job you are targeting, as it increases the chances of getting the job. You need to be specific and ensure that your experience match to the job description.
Build your CV education section correctly. – Why? explain in detail
First of all, place your education section above your work experience. Secondly, elaborate a bit more on your academic experience. Include, for instance:
Your dissertation title
Favourite fields of study

Your best achievements
Extracurricular academic activities.
 
List and discuss (5) components or categories of a detailed CV

CONTACT INFORMATION- make sure your contact details are correct include your phone number, email address etc in case you will be a successful candidate, the employer will be able to contact you.

CV PROFILE- make a short summary of your skills and areas were you specialize in, so that the employer can have a clear indication of what you can do.
WORK EXPERIENCE- indicate mostly your previous experiences, companies you have worked for, responsibility, job title not forgetting the starting dates of were you are currently working if employed.

EDUCATION- all your educational qualifications, drivers license and the certificates you have achieved so far should be included here.

SKILLS- write your personal skills that are probably related to technical skills, software & hardware systems.
In detail outline ten (10) important information that a valid and reliable job advertisement should have (10)
Job duties
Contact person for inquiries
Closing date for the advert
Conditions of employment e.g hours of work
Salary level
Job offer must be in writing
Company description
Reporting Level
Physical address of the company
Full-time or part-time employment contract
Discuss the major mistakes that one should always avoid when writing/compiling a CV? (5)
Avoid using Clichés
Poor design
Incorrect contact details
Do not Include fake references
Apply your skill set to any number of jobs

Question 2
2. HUMAN RESOURCES FUNCTIONS
Define the following human resources terms:

HOSPITALITY MANAGEMENT
Hospitality Management is the field of management of businesses in the hospitality sector, businesses in this sector include hotels, bed and breakfasts, resorts, cruise ships and other hospitality establishments. A person in hospitality management is a person who manages the staff and services at a hospitality business. This is commonly referred to people that manage one or several departments, like a general manager or manager. It Involves overseeing the administrative tasks of a hotel or resort. A staff member in the hospitality management field is someone who provides a warm welcome and service to achieve a customer’s needs, wants and high standards. It is also important to have a welcoming environment for staff and customers for repeat business and creating staff satisfaction.

List the importance of human resources in the workplace
Developing, reinforcing and changing the culture of an organization. Pay, performance management, training and development, recruitment and on-boarding and reinforcing the values of the business are all essential elements of business culture covered by HR. (5)
List five (5) job titles within the hospitality industry and, give a short description of the job title

CATERING MANAGER
The purpose of this role is to provide general assistance to the catering manager. The catering assistant will be required to assist with performing administrative tasks, preparing and serving food, and communicating with guests.

RESTAURANT MANAGER
A restaurant manager is responsible for making sure that a restaurant is run profitably, efficiently, and in compliance will all the relevant health and safety regulations. He or she is also responsible for ensuring guest/customer satisfaction.

EXECUTIVE MANAGER
An executive chef manages the kitchen. He or she is responsible for monitoring and maintaining the quality of all dishes that leave the kitchen, creating menus and inventing new dishes, and supervising the kitchen staff. Except in small establishments, an executive chef will generally spend more time on administrative and managerial tasks than on food preparation.

PASTRY CHEF
A pastry chef, or patissier, is a professional dessert maker who may work in a restaurant, bakery, cruise ship, or hotel kitchen. He or she may make pies, cakes, fresh-baked cookies, candies, chocolates, and dessert sauces.

HOTEL MANAGER
The hotel manager oversees the daily operations in a hotel, and contributes to strategic planning in a hotel environment. He or she usually performs a wide range of activities that are aimed at maintaining high levels of guest satisfaction, while making sure that the hotel remains profitable.
After completing your current Diploma in Food Service Management, based on your answer in 2.3. What job title are you interested in and why?

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