Highlights
Option 1 - Case Study 1
You have been appointed to the role of Human Resources Business Partner of Read Head Books. Your manager is concerned about unusually high staff turnover rates that need to be investigated and you’ve been asked you to conduct research and analysis on the organisation, market and trends.
Refer to the Read Head Books Business Plan located in the Additional Resources section in OpenSpace, along with the information contained in Appendix A of this assessment.
To create documents for this assessment you should use the Read Head Books Style Guide that can be accessed in Additional Resources.
Option 2 - Case Study 2
You have been appointed to the role of Human Resources Business Partner of CoffeeVille. Your manager is concerned about salary positioning and has asked you to conduct research and analysis on the business, the current market and trends.
Option 3 - Your Workplace or an Alternative Business
If you choose your own workplace or an alternative business to complete the assessment, you must ensure you can access information that allows you the opportunity to demonstrate the following elements and techniques:
Plan documents:
Draft text:
Produce finalised documents:
Part A: Planning and research – Short answer questions
Using a Case Study listed above, you must address each of the following instructions
1. Identify the purpose of the report.
The purpose of this report to find out why the company has very high turnover and why the employees are not motivated enough to stay with the company. This research report will also look into how employee engagement can be increased and what process can be amended so the employees feel more empowered and have a sense of belonging with the company.
This report will also look into the current market matrix and how the competition is performing in comparison to them. The purpose of doing this research is generated purely through word of mouth and customer feedback received in their stores. With this research the company will look into staff retention and how they can pave their way into the online markets as well.
2. Identify three formatting styles; noting the impact on formatting, readability and appearance. From these, determine the most appropriate format for the report and outline your reasoning.
The three formatting styles used by this company are table style which determines the look of the table, listing style which determines the look of the lists including bullet points and paragraph styles which applies to standard text.
Formatting assists the reader to easily understand the material provided and with good formatting it increases the chances of winning.
For this company the format suggested would be a written report which has pictures and graphics with a cover letter to introduce the company and their objectives behind writing this report. This format would allow for a large amount of information to be shared with the pictures and graphics.
3. Determine the most appropriate means of communication for the report and outline the reason why this was chosen. Include detail of the style guide to be applied.
A word document would be the most viable form of format which would be used and this can be distributed via email.
Word format is one of the most used formats while writing a report as it universally understood by all and easy to use and is accessible by everyone.
Good communication can be either done verbally or non-verbally and increases the chances of people sharing their views and receiving criticism as well.
The Read Head Books company would benefit from using the Word format as it can connect with their different stakeholders and can receive their feedback which can be imbibed in formatting new ideas and procedures for the progressement of the company
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