ICT103: System Analysis and Design - World Tours Case Study Assessment Answer

Subject Code: ICT103 Internal Code: 1AFFEB

World Tours Case Study Assessment Answer

TASK: Case Study: World Tours is an online company that provides the facility to book and pay for tours online. There is a staff member that works as a tour guide for every tour and staff information is also provided to users. Anyone can search for tours on the website and at the time of booking, the system will check whether the user is existing or new. The new user will enter his/her personal and tour details for reservation. In turn, he/she will be provided with system-generated unique ID and password. This login information could be used for further transactions. Users can search for different tours and once satisfied with tour package he/she would request for reservation of tour. Existing user can update his/her personal details and cancel/change the reservation for a tour. After confirming the tour package, the user will make payment online. Reserved customer will be able to view details about reservation by providing login information. The administrator can add, delete or modify tour schemes and the staff associated with each tour.

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