ICT60415 -Adv Diploma of IT (Project Management) - Management Assignment Help

Assignment Task:

Task:

The Golden Ponds Aged Care Facility – Case Study
Golden Ponds has been operating since 1972, and has an outstanding record of Aged Care, and customer service.
It is a private facility with approximately 30 nursing staff on the books at any one time, and a bank of over 15 doctors that either work on site, or are called in as specialists.
There are 90 beds
Golden Ponds has been fully focused for the last few years on managing the growing increase in Government reporting and compliance around aged care facilities while striving to continue to provide a high level of Aged Care. This has meant the infrastructure and processes needed for their internal support services has not been a priority and quality standards have decreased as staff and doctors have not been able to see and resolve incidents and problems before they occur or escalate.

The Peanut Scare
Recently a patient went into anaphylactic shock when he was fed a chicken curry that contained traces of peanuts. There had been notification that he suffered from the allergy, but there was no system in place to cross reference the patient allergies against the food they were served. Fortunately, the nursing staff were on the ball, and caught it before any long-term damage was done, and the patient made a full recovery. Management at Golden Ponds realised the enormous potential risk involved and decided that something must be done to ensure that it never happens again.
The Existing Systems
Golden Ponds has 4 operational Information

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