ICTICT401 - Determine and Confirm Client Business Requirements - Management Assignment Help

Assignment Task:

Task:

Specific task instructions
You will be required to find a suitable business system for a client. Use the scenario below to complete your assessment.
Scenario
You’re an IT Trainee with Red Opal Innovations (ROI_Scenario.pdf) and your supervisor, Terrence Stewart, has asked you to assist the Development team with a website project for a new client, Tough Trailers.

You need to review the Tough Trailers scenario (ICTICT401_AE_SR1.pdf). As you’re new to Red Opal Innovations, you should also look at their organisation chart (ROI_Org_chart.pdf) so you know who else to liaise with on this project.
Part 1: Establish and document a business problem
Your first step is to establish and clarify the business problem that you’ll be investigating.

This includes determining the:
 system boundaries
 scope
 relevant stakeholders
 most suitable development methodology to use
 Objectives and expected outcomes.
You’ll need to use relevant workplace documentation, provided in the scenario.
1. Discuss the issues of the project with your assessor to elicit and clarify information (minimum three and maximum 20 minutes).
Make sure that you use:
o plain English
o effective listening and questioning techniques
o Systems-related or relevant terminology, as necessary.
2. Using the Red Opal Innovations report template (ROI_Report_template.dotx) write a problem statement that includes (minimum 400 maximum 750 words):
o a detailed description of the business areas relevant to this problem
o the scope of the project (include what is in and out of scope)

o a list of the stakeholders that you’ll need to consult in order to obtain more information (refer to and include a functional organisation chart)
o the most suitable development methodology to use, including an explanation
of why it’s the most suitable
o Objectives and expected outcomes.
Make sure that you use correct spelling, grammar and plain English.

Part 2: Plan to gather information
Develop an information gathering plan to gather data and information to help you identify:
 clients of the system and problems they encounter
 current system functionality
 new system requirements
 Changes required to implement new systems.
Use the Red Opal Innovations report template (ROI_Report_template.dotx) (minimum 150 maximum 300 words) to write your plan, ensuring that you use correct spelling, grammar and plain English.

Include the following content:
1. Write a short description of three data gathering methods (including one involving verbal communication and one digital tool) that would be suitable to obtain more information for your project, including their functions and features, as well as the products or tools that would be used to capture the data.
2. Which data gathering methods do you plan to use and why? Identify two, one of which must involve verbal communication with your client.
3. Write four questions for each method that will help you identify the listed information. They must be suitable for your chosen methods, using relevant systems- related text and terminology where necessary.

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