ICTNWK504/ICTNWK505/ICTNWK503: Anzac Airport Case Study Assessment Answer

Subject Code: ICTNWK504/ICTNWK505/ICTNWK503 Internal Code: 1AHEBG Company Name: Anzac Airport TASK: Anzac Airport is a small private airport which provides passenger and freight services for local clients and businesses. Anzac Airport must be compliant with all Commonwealth and state laws and regulations regarding airport facilities and operations. The organizational structure of Anzac Airport consists of three departments which support five areas of operational activity: Administration, Information and Technology, Security, Finance, and Airport Operations. The Information Technology team is under the Information and Technology department. They currently spend 80% to 90% of their time dealing with a constant stream of desktop support issues. 2017 IT Budget Staff salaries and professional development $200,000 Hardware purchases                                      $120,000 Software Purchases                                       $100,000 Responsibilities of the Information Technology department ? Internet access ? Wi-Fi ? Voice over IP ? Local Area Networks ? Desktop computers in administration offices ? video conference facilities ? corporate information systems: Payroll, Email, Personnel, Records management Current Configuration: ? There are no servers, only peer-to-peer networks ? Wired LAN is 10/100 Ethernet with an ad-hoc topology ? The storage of files on staff computers is unstable and unreliable ? The desktop computers in the admin areas have several different operating systems installed ? The company pays an Internet service provider to host web services ? Staff members use email rarely; all mailboxes are at internet sites such as Gmail ? The internet works for admin staff only. WiFi is used by IT staff only ? One member of the IT team has been experimenting with VOIP but no implementation yet. Business Needs: ? The CEO is concerned that the old technology is costing them money and has decided that it is time to upgrade ? The IT Manager has stated that the company wants to introduce a Microsoft LAN for administration staff and customers ? Full wireless integration ? On-site web and email services ? Web services and network administration to run on an Intel/Linux server ? Directory services and email to run on an Intel/Microsoft server ? An additional $20,000 has been allocated for network improvements ? The IT team has been asked to devise a strategic plan for the growth of the IT infrastructure ? The new IT infrastructure must be based on clearly defined business requirements Technical Requirements: ? The clients are currently using a peer-to-peer network design which needs to be replaced by an up-to-date Ethernet client/server network ? Many staff members complain that the peer-to-peer network is too slow, the network needs to be more reliable ? The CEO has stated that she wants ‘State-of-the-art’ technology on every desk ? The company has purchased a new software package for running accounts receivable and accounts payable which needs to be made available to members of the Administration and Finance departments ? Error messages on desktop workstations suggest that memory and disk upgrades are needed ? All Microsoft operating systems on both servers and workstations need to be upgraded to current versions ? Linux servers are to be introduced into the network and fully integrated so that Microsoft and Linux systems can share disk resources ? Single-sign-on authentication must be configured so that anyone logging on to the network will be able to access both Microsoft and Linux resources. Task 1 – Build a prototype server in a server configurator, research a selected resource from the vendor web site, draw and label the top and back view of a server. Task 2 - Final draft of an action plan based on the business requirements for the case study company. Task 3 - Installation of server operating systems. Task 4 - Configuration of server applications and processes. Task 5 - Testing of integrated servers and services. Task 6 – Troubleshooting and site related issues Task 6 is the final stage of server deployment. This is essentially an extension of task 5 (testing) and is intended to familiarize you with the process of testing and troubleshooting followed by more testing and troubleshooting until all tests consistently produce the expected results without anomalies. Task 6 also addresses site related issues such as OHS, consultation, and site access.

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