ICTPMG608 Manage IT project systems implementation - Green IT Project Management Case Study Assessment Answer

Assessment Task:

ICTPMG608 Green IT Project Management Case Study Assessment Answer

Assessment 1: Written Questions

1. Explain the project management and system development process, as well as potential risks associated with implementation activity?

2. Explain the business analysis, processes and techniques appropriate to the project?

3. Describe the purpose of a “rollback Strategy” for an ICT project.

4. What are the functions of Project Management Tool?

5. State four phases of the project lifecycle.

6. What is a Gantt chart? How does it help to construct a schedule and execute planning?

7. Why it is significant to determine the critical path of a project? Why critical path and critical task estimation required?

8. Outline the methods and technique of information and communications technology (ICT) configuration management.

9. Describe organisational policies and standards relating to information and communications technology (ICT) configuration management.

10. Outline the structure and implications of disaster recovery plans and service level agreements (SLAs).

11. Explain what a “training needs analysis” is and its role in a training program.

 

Assessment 2: Case Study

Task Description

This task is to be completed individually. You need to analyse a case scenario and complete all the tasks mentioned after the scenario.

You need to demonstrate your IT project management ability to identify business strategy and gaps. You will also need to suggest a feasible solution to overcome identified gaps and produce a project charter along with a WBS to implement the proposed solution.

 

Task Procedure

1. You will need to follow the instructions below and address all activities required.

2. This is an individual activity where each candidate will be assessed individually;

3. Read the provided case study and complete all activities and submit assessment evidence (including these papers) to your assessor within the due date.

 

Case Study 

Going Green application, Green IT Project Management

Project Profile

Going “Green” is a mission of many companies around the globe not just for reasons of environmental responsibility, but also for cutting costs in these extremely tight economic times. Green IT efforts represent a specific focus area within enterprises that hold attention to this trend. Green IT leverages information technology to streamline operations, cut costly waste, and reduce the impact on the environment. IT typically consumes only about 10% of an organization’s energy costs, but the net effect of a Green IT project is to go beyond just energy saving. To tackle the other 90%, a Green IT project extends into a variety of other departments, and to execute such an endeavour requires an effective project management function in order to identify and prioritize goals. A Green IT transformation can be a complex process.

 

Vital Statistics:

• Number of project tasks – 12
•  Project duration – 16 months
•  Project budget – $1,200,000
• Number of users – 500

 

The company, a manufacturer of hardware products for businesses and consumers with $175 million in annual revenue, was asked by the board of directors to plan and implement an enterprise-wide Green IT initiative. A green team was selected consisting of managers from nearly all departments needed to participate in the project in terms of defining tasks, assigning priorities, managing the status of various tasks, adjusting target dates, maintaining the budget and keeping good notes that document issues along the way.

The action plan for a Green IT project included four primary components: revising processes and metrics, optimizing the efficiency of existing IT assets, revamping architecture and infrastructure, and positioning IT to enable green business practices. The components can be broken up into individual tasks in support of the Green IT project:

• Server Virtualization – Server virtualization is the most popular power-saving strategy for data centres. The process involves replacing physical servers with virtual servers controlled by hypervisor software running on fewer physical servers.
• Server Power Capping – Capping the power drawn by servers. The power capping eliminates the need for over-provisioning, allowing the company to reclaim trapped energy. The power allocations will be set in advance, based on previous server history.
• Active Power Management – The goal is to cut the number of time PCs are powered on by more than half, from 21 hours to 10.3 hours daily, estimating it will save about $750,000 on energy annually by deploying active power management solutions. Studies show that PCs stay on more than double the amount of time they need to. This translates to an amount of wasted energy that costs about $150 per system per year.
• Alternative Energy Plan – Alternative energy sources is an important characteristic of a green data centre so the company will investigate relocating the data centre where wind or hydropower is widely available. The company will also explore the use of solar energy rather than diesel for backup.
• Computer Hardware Recycling – The company plans to follow the trend that 40% of companies already have in place, computer hardware recycling. Company issued cell phones will be part of this initiative.
• Data Center Chargeback Model – The Company plans to determine data centre usage on a per department basis so more use is charged back more heavily to the department with the most use.
• Data Center Cooling and Airflow – The Company plans to reduce data centre operational costs and carbon footprints by reducing the amount of power needed to run and cool the facilities. To do this, the company will recycle more than 302,000 gallons of water a day at the data centre and will also collect rainwater off its roof and store it underground in a 50,000-gallon tank for cooling IT systems.
• Energy Efficient Coding Practices – Thought should be given to understanding how much power custom-developed software applications will use even as they are being coded. The company’s IT department shall advise developers to determine which query method, for example, might save a watt of energy and choose that method even if it might make the process slower by a nanosecond or two.
• Measure Data Center Energy Use – The Company’s data centre must be more energy efficient by deploying sensors measuring nearly all power consumption. The company will measure total data centre energy use every 15 minutes and monitor at the subsystem level. This will develop baseline metrics and find trouble spots, taking measurements over the course of a year. The stated goal is to increase CPU utilization by 10% and cut power use by 5%. The long term goal is to obtain EPA Energy Star rating for the data centre. The Power Usage Effectiveness (PUE) score compares the overall amount of energy used in the data centre for all functions including computing, cooling, and power distribution, to the amount that just goes into computing. A lower PUE is better and a value of 1 is the goal.
•  Printer and Display Efficiency – The Company plans to encourage employees to print on both sides of the paper and cut duplicate printing. The company shall also initiate a campaign to have employees turn off their screens if they are going to be away.
• Telecommuting Programs – The Company shall institute guidelines to replace eco-unfriendly air travel with tools for virtual work, such as instant messaging (IM) and teleconferencing. In addition, general telecommuting programs shall be instituted. IT’s role is significant when putting a telecommuting policy in place.
• Carbon Footprint Calculator – The Company plans to develop a web-based carbon footprint calculator to estimate CO2 emissions.
• Paperless Accounting – The Company shall develop IT solutions to encourage customers to take advantage of paperless billing and payments.

 

Carefully complete the following tasks

Task 1: Identify Business Strategy and Gap

• Review and document the business’s strategies of “Green IT”.

• Summarise different implementation options.

Task 2: Develop a detail implementation plan and system user documentation

• Based on the project, implement a risk analysis.

• Organise a formal meeting with key stakeholders about implementation options and constraints.

• Develop an implementation plan for a single project (Ex. Server Virtualization, Active power management, Telecommuting Programs etc.).

• Prepare a training plan for both management and users of systems and sign-off.

• Prepare system user document and operational documentation for this project.

• Discuss and document about change requirement for the project.

• List project system requirements (Software, Hardware) considering change requirement if any and compile a request of change.

• Create a rollback activity plan of changes if required.

• Prepare appropriate communication to inform users of possible interruption to service due to the new release.

• Discuss and document key stakeholders’ role and responsibility for the smooth run of the system/Project.

• Create a test environment according to the ICT configuration management process and organisation standards for your project. Document how you will test for acceptance.

• Discuss further necessary support structures and ongoing monitoring procedure to cover the post-release warranty period.

• Suggest and discuss data conversation activity if needed.

• Develop a checklist for release activities if any and add service level agreement (SLA) overview on your plan. • Obtain sign-off from “Green IT Project” management.

 

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