ICTSUS601 - Integrate Sustainability in ICT Planning and Design Projects - Case Study - IT Assignment Help

Assignment Task

Case Study Scenario: BitShop Pty Ltd

Introduction

You work as I.T Manager for BitShop Pty Ltd which operates multiple stores in Sydney.
 
Company information

Jack Smith is owner and CEO of BitShop Pty Ltd. BitShop Pty Ltd has 10 stores in Sydney with average turnover per store of $340,000 per month. 

BitShop manages store operations from its Liverpool office. As the business is growing, BitShop has opened 20 stores in Melbourne and has setup a local office.

Business Issues and Plan

CEO Jack would like to consolidate the I.T operations and manage all stores from Sydney. He believes there would be big cost savings and reduced redundancy in the company operations.

BitShop Pty Ltd Liverpool - Sydney Office Floor Plan
CEO Jack believes in standardisation and has set the Liverpool - Sydney office floor plan. The Level 1 has 1 reception staff, 10 staff cubicles, 3 Manager Office [Sales, Marketing and Operations] and conference room.

BitShop Pty Ltd Software

The employees use the following software to undertake their work duties

• Microsoft Office 2016 suite
• Microsoft Project 2016 for management of projects
• Reckon One for payroll and financial requirements
• Salesforce CRM software for client management
• Adobe Reader
• Adobe suite for graphic designer requirements
• NetBeans IDE for web developer
• Autodesk AutoCad for interior designers
• Samanage for IT asset management and IT helpdesk support

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