Identify Strategic Change Needs Case Study - Management Assignment Help

Assignment Task:

Task:

1. Analyse the organisational objectives provided in the scenario to identify the change requirements for Fast Track Couriers:
a. Identify requirements for change
b. prepare an explanation of how your identified change needs link to theorganisation’s strategic plan goal/s.
2. Review the organisation’s current state to understand how the current policies, practices and operations deliver against the organisation’s strategic goals.
Review the organisation’s performance against objectives with regards to its:
a. people
b. processes
c. technology
d. structure.
3. Monitor external trends to identify events or trends which may impact on the achievement of the organisation’s strategic plan goals:
a. identify two external trends
b. develop an explanation of how the trends currently impact or will impact organisational objectives.
4. Identify major operational change requirements:
a. identify changes due to performance gaps
b. identify changes due to business opportunities
c. identify changes due to threats
d. identify changes due to management decisions.
5. Identify specialists to be consulted to assist with identifying change needs:

a. identify specialists you will engage to help identify change requirements and be prepared to explain your reasons for engaging these specialists
b. identify what consulting model you would adopt to engage the specialists and be prepared to explain why you would use this model.
6. Assume your assessor is a specialist/expert of the kind you have identified in step 5. Consult with your assessor to assist with identification of change management requirements and opportunities.
7. Identify the managers that need to be informed. Prepare a plan that identifies who, when and how stakeholder managers will be engaged to review and prioritise change requirements.
8. Assume your assessor is a manager you have identified. Consult with your assessor to review the changes you propose and to help you prioritise changes. Suggest and justify the priority you have assigned to each change you recommend.

Task 2
Assessment Instructions
This is an individual assessment. Using the scenario information supplied, you will undertake a cost-benefit analysis for high-priority change requirements, undertake a risk analysis, identify barriers, and develop mitigation strategies. You will develop a change management project plan, assign resources and develop a reporting process. You will then present their analysis and project plan to management for approval.

Procedure
Review the simulated workplace information for Fast Track Couriers and develop a change management strategy for Fast Track, which you will present to management (your assessor) for approval, by following steps 1–6 below.
1. Identify change goals and specify:
a. who/what is impacted?
b. how they are impacted
c. when the impacts will be realised.
2. Identify the change goals you have identified are related to organisation’s strategic goals.
3. Undertake a cost-benefit analysis of the of the change requirements. Include:
a. the change requirements
b. the costs of changes
c. risks
d. the possible benefits of each change
e. assessment of the benefits against the costs and risks
f. categorised changes:
i. feasible (F)
ii. maybe feasible (MF)
iii. not feasible (NF).

4. Undertake a risk analysis of the change requirements:
a. identify the risks and barriers
b. analyse and evaluate the risks and barriers
c. identify mitigation strategy.
5. Develop a change management project plan. In order to justify your plan, include a brief explanation of the change management theory/methodology followed to embed change. Your plan must reflect theory and you must be prepared to explain to management how key elements of your plan, such as stakeholder management, communication, education/training plans, show elements of a particular theory.
6. Include the following components in your plan:
a. Stakeholder management:
i. identify key stakeholders and roles

ii. identify commitment level
iii. identify concerns/issues (and how can these will be addressed)
iv. consultation methods for engaging identified stakeholders.
b. Communication plan:
i. audience
ii. message
iii. when this communication will occur
iv. how the message will be communicated (e.g. email, face to face, newsletter)
v. person responsible.
c. Education/training plan:
i. participants
ii. the skills the training will provide
iii. when the training will occur
iv. how the training will be delivered (e.g. class room, online, on-the-job)
v. person responsible.

7. Your project plan should also include a measuring/reporting strategy. Measurement and reporting strategy should include:
a. how you will measure success
b. how you will report success including:
i. format of reports
ii. when will reports be produced (weekly, fortnightly, monthly)
iii. who will receive a copy of the report?

8. Finally, your project plan should also include a list of resources (tools, supplies, etc.)
9. Gain approval for your change management strategy and ask for authorisation to implement strategy. Your assessor will approve your strategy based on your completion of this assessment task and satisfaction of specifications below.
10. Submit all documents to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your records.
11. Change management project plan

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