Comprehensive written project plan focused on the re-design of an element of service provision that enhances the experiences and outcomes of those involved in the service.
This is a level 6 academic assignment that should be written in the third person. Remember that at level 6 we are expecting you to demonstrate your critical thinking and critical evaluation of evidence and theory.
The University has specific requirements for presentation of your essay.
Do make sure you prepare your work for submission. You are advised to proofread your work and run a spellcheck before submitting your final draft.
It is important in this assignment to keep the focus centred on the service improvement idea. Assignments that only discuss all the theory of service improvement tend not to pass.
Background literature including commentary on a search strategy. Extraction table included as appendix (template provided) (700 words).
Include details of the search strategy you used to find the evidence to support your service improvement idea. Note the requirement to select 5 pieces of evidence (that you summarise in the extraction table, follow the instructions embedded in the table – see below).
Include a critical review of the 5 pieces of evidence to bring together your supportive literature review. You need to demonstrate your critical appraisal of the evidence and not just describe what the evidence says. Consider using a critical appraisal tool (e.g. CASP, Joanna Briggs Institute), and state which ones you used and why.
This assignment is a level-6, 3,000-word written project plan that redesigns one element of service provision to improve experiences and outcomes for people using the service. The plan must be written in third person and demonstrate critical thinking and critical evaluation of evidence and theory.
Key requirements and pointers:
The mentor structured the supervision around clear stages so the student could produce a compliant, critical, and practice-oriented project plan.
What the mentor did: Reiterated the core brief (level-6 expectations, 3,000 words, third person). Discussed possible service elements (e.g., appointment scheduling, discharge planning, patient information provision) and narrowed selection to one feasible, evidence-able change.
Why: Keeps the assignment focused and ensures there is adequate literature to support improvement.
What the mentor did: Helped convert the chosen element into a concise improvement aim, SMART objectives, and expected outcomes (patient experience, safety, efficiency metrics).
Why: Assessment penalises unfocused theoretical essays; clear objectives anchor the whole plan.
What the mentor did: Co-developed the search strategy: selected appropriate databases (e.g., PubMed, CINAHL, Cochrane), refined keywords and Boolean operators, set date/language limits and inclusion/exclusion criteria, and logged the process for reproducibility.
Why: A transparent search strategy is required and demonstrates academic rigour.
What the mentor did: Advised on study selection (prioritise relevance, recency, study quality), and supervised completion of the extraction table using the provided template (study aim, methods, population, key findings, limitations, relevance to the improvement). Placed the table in an appendix (not counted in the word total).
Why: The extraction table provides evidence traceability and supports critical synthesis.
What the mentor did: Recommended appropriate appraisal tools (e.g., CASP for qualitative/clinical studies or Joanna Briggs Institute checklists for mixed designs), explained why a chosen tool was appropriate, and modelled how to appraise study bias, applicability, and strength of findings.
Why: Critical appraisal at level 6 is essential students must evaluate evidence quality and limitations, not just summarise.
What the mentor did: Guided the student to link theoretical frameworks (e.g., change management, quality improvement models) to the practical design (intervention components, stakeholders, resources). Emphasised showing how evidence underpins design choices.
Why: Demonstrates ability to apply theory to practice and justify decisions with evidence.
What the mentor did: Helped write a feasible implementation timeline, resource and stakeholder map, evaluation metrics (process and outcome measures), and a brief risk/mitigation section (including ethics and governance considerations).
Why: A credible plan must be actionable and demonstrate anticipated impacts and safeguards.
Final deliverables the student produced with mentor support:
The student achieved the following learning outcomes through this exercise:
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