INF30003 - Business Problem Identification Assignment

Assignment Task 

Identification of key problems

As per the case study, the organization has faced different types of key issues that affected the loan mortgage base company to lose their higher rate of customers. Due to the pandemic, spread of covid 19 spread created a huge amount of impact on customers purchasing behavior affecting productivity and increasing the number of customers waiting in the overall operation. The primary key problems identified from this case study are described below.

Questions 

1. Why are SMEs defaulting on their loans?

2. Why are they unable to generate enough revenue?

3. Why are they unable to compete effectively in the market?

4. Why do they lack these skills and resources?

5. Why are they not able to access these options?

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